Call Center Representative for LEO Trading Agency
Call Center Representative for LEO Trading Agency
Company Description
LEO Trading Agency is a LLC specialized in trading agencies and operating franchise models. We are a Vodafone partner since July 2012 and own and operate 31 Vodafone express stores across Egypt. Our services also include importing and exporting products as well as outsourcing recruitment. We value our team members and provide a supportive work environment to help them excel in their roles.
Role Description
This is a full-time on-site role for a Call Center Representative located in our 6th of October office. The Call Center Representative will be responsible for answering phone calls from customers, assisting with inquiries, resolving complaints or issues, and ensuring customer satisfaction. They will also need to maintain accurate call logs and utilize computer programs to access customer information and assist with inquiries or troubleshooting.
للتقديم علي طلب توظيف خاص بمجالك من |هنا
Qualifications
Customer Service Representatives, Customer Support, and Customer Satisfaction skills
Excellent Interpersonal Skills for communicating with customers and colleagues
Strong Computer Literacy skills and ability to navigate various computer programs
Experience in a call center or customer service environment is a plus
Attention to detail and ability to multitask effectively
Fluent in Arabic and English, additional languages are a plus
Minimum of a high school diploma, bachelor’s degree is a plus
Benefits:
Social & medical Insurance
full time ( Rotational shifts )
salary 4100 EGP
Location : October city
Transportation
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وظائف قد تهمك ،
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