تفاصيل وظائف خدمة عملاء شركة Allianz
تفاصيل وظائف خدمة عملاء شركة Allianz
Customer Service Representative for Allianz
About us
Allianz in Egypt, comprising of “Allianz Life Assurance Company – Egypt” and “Allianz Insurance Company – Egypt”, have a long and successful track record in the Egyptian Insurance market, providing comprehensive and integrated insurance services to business partners and individuals who require the best of local know-how based on extensive international expertise and experience.
Allianz Egypt is part of Allianz Group, a global financial services provider on which 100 million retail and corporate clients rely on our knowledge, global presence, financial strength and solidity in more than 70 countries. In fiscal year 2020 over 150,000 employees worldwide achieved total revenues of approximately 140 billion euros . Allianz SE, the parent company, is headquartered in Munich,
Job Responsibilities:
Handles all walk in customers from all the distribution channels , issues payment, investment and tax letters requested by customers and assists them with the settlement of due premiums
Supports and finalizes all the simple requests of life policies on the same day.
Provides any service for any customer’s query , requests and complaints following process and agreed SLA
للتقديم علي طلب توظيف خاص بمجالك من |هنا
Collects and receives notifications and follow procedures till finalization.
Issues P&C products as per agreed criteria and renew policies within authority limits.
Replies to all kind of complaints or requests if required.
Follows up on all client requests to guarantee prompt and regular feedback as required
Qualifications:
0-2 Years of experience
Experience in customer service is an asset.
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