تفاصيل وظائف خدمة عملاء فى Tradeline Stores

تفاصيل وظائف خدمة عملاء فى Tradeline Stores

Call Center Agent for Tradeline Stores

About us
Tradeline is a share holding company, established in 2007 as the first company to introduce the Apple Authorised Reseller concept to the Egyptian market where you can live and breathe the mac. Tradeline stores is the retail arm and sister company of the Appleline Co.

(established in 1993) which insures transmission of its long experiences in the Mac world to the retail clients.Tradeline is meant to be the one stop place when you think of an Apple product, solution, or accessory and enrich the buying experience for both new and existing Apple customers through providing hands-on demonstrations, excellent products/ software knowledge and advice, plus pre and after-sales support, training, customer finance programs, events and special promotions.Employees are professionally trained and can provide specialist advice.

Job Description:
Rotational Shift basis 8 hour including 1 hour break
1 day off per week
Accepted candidates will attend an induction (training before login)

Duties and Responsibility :
Answering incoming calls in a timely manner.
Provide customers with service in a friendly, confident and knowledgeable manner.
Communicate with other departments all relevant customer inquiries if applicable.
Identify and escalate issues to supervisors
Upsell products and services
Complete call logs and reports

Work Location: Masr El Gedida / Nozha

للتقديم علي طلب توظيف خاص بمجالك من |هنا

Job Requirements
Bachelor degree required fresh grads are welcomed.
Gender: any
Solid Informations about Apple Product is a must.
Previous experience with call center is a must.
Excellent communication and presentation skills
English Language proficiency :Excellent

Job Details
Education Level:
Bachelor’s Degree

Salary:
Confidential
للتفاصيل والتقديم | من هنا

لأحدث الوظائف وايام التوظيف المفتوحة تابع قناة شغل علي تليجرام من هنا
وظائف قد تهمك ،
》اعلان وظائف شركة طيران الإمارات
》وظائف استقبال فى صيدليات Hikma
》وظائف ادارية فى بنك مصر
》وظائف محاسبين فى شركة AZLink
》وظائف خدمة عملاء فى Dawi Clinics

للتقديم علي طلب توظيف خاص بمجالك من |هنا