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وظائف خدمة العملاء

تفاصيل وظائف فروع اورنچ مصر للاتصالات

تفاصيل وظائف فروع اورنچ مصر للاتصالات

Retail Agent

Ref : CEGY625 | 19 Apr 2021

Apply before : 31 Dec 2021

Orange Egypt – Smart Village – Egypt

About the role
Welcome customers to the customer center and solve their inquiries.
Handle customer complaints and provide solutions to their problems.
Sell Orange products and services and ensure proper collection of required documents.
Sell value added services to customers.
Coordinate with other departments to solve customers’ complaints.
Support Customer Center team to achieve their KPIs.
Enhance customers experience through developing and smoothing the workflow inside the Customer Center.
Propose tools to maintain company and customer center image
Handle customer center requests, stock and administrative work.
About you
Education

Bachelor Degree from a recognized university .
Experience

0-1 year experience in direct shops or customer service.
Skills
Very good English both spoken and written.
Very good computer skills.
Good communications and selling skills.
Ability to work in a team.
Ability to work on shift basis
Department
Sales Consumer

Handle customer complaints & inquiries and sell Orange products and services

Apply Now From Here

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