Ticketing Agent for Dyninno Group
Ticketing Agent for Dyninno Group
About us
Dyninno Group is a company that brings innovations to Travel, Entertainment, and FinTech. 5,400 professionals work in the USA, Europe, Latam, IMEA, and Asia. In 2024 Dyninno proudly celebrates its 20th anniversary.
We at Dyninno are a diverse, vibrant, and international family of different backgrounds. We welcome people with different experience levels and share an open-minded and supportive culture. We offer a variety of open positions in travel, finance, and entertainment technologies. We provide training and development to achieve your full potential. We’re here to encourage and help you boost your career. Whatever background you bring, explore the opportunities of Dyninno Be yourself and grow together with Dyninno. Apply today!
Responsibilities
Process air documents through GDS, process all amendment types as well as processing refunds with accuracy and efficiency.
Read, interpret and apply airline’s agreements/Deals.
Provide technical assistance to sales/Support representatives via chat or email.
Process sales through back-office, received through different channels.
Provide feedback on work processes for areas of improvement.
Monitor progress towards achievement of plans.
Follow up on pending cases.
Interact with different consolidators/airline representatives.
Execute specific tasks assigned by Leaders/Managers.
Communicate with the airlines/suppliers to get the needed waivers if applicable.
للتقديم علي طلب توظيف خاص بمجالك من |هنا
Requirements
Bachelor’s Degree.
Minimum of 1-2 years of work experience.
Good knowledge of the Travel industry is a must.
Different GDS knowledge (Sabre, Amadeus, Apollo) is a plus.
Communication and Presentation skills.
Planning and Organizing Skills.
Customer Orientation.
Team Player.
Advanced troubleshooting and multi-tasking skills.
Problem-solving skills.
Negotiation skills.
Patience, compassion and empathy.
Compensation
10K net + KPIs
Apply from here
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