تفاصيل وظائف محاسبين فى شركة Izam
تفاصيل وظائف محاسبين فى شركة Izam
Accountant Application Support for Izam, inc
About us
Izam is a digital agency developing cloud SaaS innovative solutions for SMEs. Our mission is to develop an ecosystem of industry custom solutions and make it universally accessible for all business owners and entrepreneurs. For more than a decade, Izam has played a vital role in shaping the business solutions landscape of the region. Today, Izam is solving real-world business challenges, through its office in Egypt. Izam is a holding company of 4 mega projects, Enerpize, Daftra, Online Invoices, and Tanqeeb, serving over 3+ million user around the globe.
Job Description
Work as “Accountant Support for our software”, and give our customers sufficient support to use our cloud ERP software (Daftra), efficiently.
Responsibilities include, but are not limited to:
Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Guide the customer to the best practice of using our software to fit their business needs and requirements.
Answer our customer’s questions via our call center and resolve their issues via phone, email or chat.
Handling complaints.
Hold online meetings with the clients to demonstrate/explain the product technicalities or to solve critical problems.
Testing the system and reporting if there are any bugs.
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Working Conditions:
5 working days, 8 working hours.
Rotational shifts (24/7) on monthly basis.
Rotational days off on monthly basis.
Job Requirements
Bachelor’s Degree in Accounting.
Must be flexible with rotational shifts concept.
2+ years of experience as an accountant or in accounting is a must
Excellent in using Excel and Accounting programs is a must
Fluent English speaker (B2) is preferred
Excellent communication skills (verbal & written).
Excellent customer handling skills.
Job Details
Education Level:
Bachelor’s Degree
Salary:
4500 To 6500 EGP Per Month, Bonus Competitive Benefits
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