مطلوب خدمة عملاء لشركة Nestlé
أعلنت شركة نستله عن حاجتها لممثلين خدمة عملاء عبر الهاتف ولا يشترط أن يكون المتقدم خريج ،
التفاصيل كما أعلنت الشركة :
Industry : Consumer Goods Food & Beverages Food Production
Employment Type : Full-time
Job Functions : Purchasing Distribution
Call Center Agent
Position Snapshot
Location: Cairo, Egypt
Company: Nestlé Egypt
Full-time
Position Summary
To manage all type of customer requests and solve or assign to correct owner. This role is also responsible for telesales whilst developing relationships with customers.
A day in the life of…
Capture telephone demand within the service level agreement to drive efficiency in demand capture process for inbound and outbound processes
Professional and timely handling of all customer enquiries related to payment and orders by utilizing the 360 visibility tool
Assign correct owners to customer request based on identified reasons
Recording of customer feedback from all areas of O2C processes
Capture Voice of Customer and external surveys to learn customer perception and expectation
Provide basic technical solution and document requests by customer
What Will Make You Successful
one to 2 years of Customer service in similar market environment
from 1 to 2 years in Sales Customer Administration or Call Centre or Direct Sales
(Operational experience in logistic functions (optional
Experience working in strong team environment and able to use problem solving skills.
Excellent written and oral communication skills.
وللأستفسارات و أحدث الوظائف ممكن تتابع إتش ار الموظفاتي | من هنا
وظائف اخري تهمك ،
》مطلوب محاسبين حديثي التخرج براتب 3500 ج
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》شركة جهينه – فرص عمل لوظيفة مشرف مبيعات – التوزيع المباشر
》 مطلوب مساعد إداري للجامعة الأمريكية بالقاهرة
