وظائف البنك الأهلي الكويتي بتاريخ 20 أكتوبر
1 – Sales & Services Head – Hegaz Branch
Date: Oct 20, 2020
Location: Hegaz Branch (EGY17), Egypt
Company: AL AHLI BANK OF KUWAIT
Job Purpose
To manage relationships with customers through handling queries/requests and marketing/selling activities
Key Accountabilities
1. Sales Achieve sales targets for all bank’s products as per branch business objectives
2. Sales opportunities Maximize opportunities to sell additional products and services to the existing & potential Customers
3. Priority customers Maintain strong relationships with priority customers.
4. Customer service Deliver high quality customer service and exceed satisfaction goals by reducing customer complaints
5. Complaints Resolve issues and complaints from customers; escalate issue when outside authority
6. Custody 2nd Custodian of Cash area, along with required tasks, e.g. ATM refurbishment, cash reconciliation, etc
7. Customer transactions Supervise CSRs in customer transactions, ensure transactions are promptly logged and documents completed
8. Corporate governance Ensure all activities comply with corporate governance & regulatory/legal frameworks
Education
Bachelor’s Degree or equivalent certification/experience
Experience
Minimum 6 years of experience in Customer Service
Competencies & Skills
Technical Expertise,
Leading People,
Developing Capabilities,
Managing Resources,
2 – Sales & Services Head – Shooting Club Branch
Date: Oct 18, 2020
Location: Shooting Club Branch (EGY69), Egypt
Company: AL AHLI BANK OF KUWAIT
Job Purpose
To manage relationships with customers through handling queries/requests and marketing/selling activities
Key Accountabilities
1. Sales Achieve sales targets for all bank’s products as per branch business objectives
2. Sales opportunities Maximize opportunities to sell additional products and services to the existing & potential Customers
3. Priority customers Maintain strong relationships with priority customers.
4. Customer service Deliver high quality customer service and exceed satisfaction goals by reducing customer complaints
5. Complaints Resolve issues and complaints from customers; escalate issue when outside authority
6. Custody 2nd Custodian of Cash area, along with required tasks, e.g. ATM refurbishment, cash reconciliation, etc
7. Customer transactions Supervise CSRs in customer transactions, ensure transactions are promptly logged and documents completed
8. Corporate governance Ensure all activities comply with corporate governance & regulatory/legal frameworks
Education
Bachelor’s Degree or equivalent certification/experience
Experience
Minimum 6 years of experience in CS
Competencies & Skills
Technical Expertise,
Leading People,
Developing Capabilities,
Managing Resources,
3 – Sales & Services Head – Suez Branch
Date: Oct 19, 2020
Location: Suez Branch (EGY47), Egypt
Company: AL AHLI BANK OF KUWAIT
Job Purpose
Deliver high quality service to customers through providing banking service
Key Accountabilities
GENERIC ACCOUNTABILITIES
• Sales Achieve sales targets covering all required banking products as per branch business objectives.
• Sales opportunities Identify sales opportunities and utilize those to achieve customer efficiency.
• Products Explain products and services to customers in order to achieve sales
• Customer service Deliver high quality customer service and exceed satisfaction goals by reducing customer complaints
• Complaints Resolve issues and complaints from customers; escalate issue when outside authority
• Customer requests Process requests from existing and new customers and provide them with excellent service
• Customer administration Send, receive and file confirmations and ensure transfers are properly processed
• Customer records Create, update and maintain relevant customer records ensuring that data is recorded appropriately
• Corporate governance Ensure all activities comply with corporate governance & regulatory/legal frameworks
Education
Bachelor’s Degree or equivalent certification/experience
Experience
Minimum 6 years of experience in CS
Competencies & Skills
Effective Communication,
Professional Ethics,
Customer Centric,
Result Focus,
4 – Customer Service Officer – Sohag Branch
Date: Oct 20, 2020
Location: Sohag Branch (EGY45), Egypt
Company: AL AHLI BANK OF KUWAIT
Job Purpose
Deliver high quality service to customers through providing banking service
Key Accountabilities
• Sales Achieve sales targets covering all required banking products as per branch business objectives.
• Sales opportunities Identify sales opportunities and utilize those to achieve customer efficiency.
• Products Explain products and services to customers in order to achieve sales
• Customer service Deliver high quality customer service and exceed satisfaction goals by reducing customer complaints
• Complaints Resolve issues and complaints from customers; escalate issue when outside authority
• Customer requests Process requests from existing and new customers and provide them with excellent service
• Customer administration Send, receive and file confirmations and ensure transfers are properly processed
• Customer records Create, update and maintain relevant customer records ensuring that data is recorded appropriately
• Corporate governance Ensure all activities comply with corporate governance & regulatory/legal frameworks
Education
Bachelor’s Degree or equivalent certification/experience
Experience
From 0 to 4 years of banking experience
Competencies & Skills
Effective Communication,
Professional Ethics,
Customer Centric,
Result Focus,
وظائف اخري تهمك ،
》خدمة عملاء بيتزا هت للطلاب براتب 3100 ج
》 مطلوب داتا انتري من المنزل براتب 4500 ج
》مبيعات عبر الهاتف في أكبر البنوك الاماراتية
