تفاصيل وظائف حديثة في بنك HSBC
تفاصيل وظائف حديثة في بنك HSBC
Manager Business Banking Relationship
About the job
Role Purpose:
Business Banking play a significant role in driving the economic health of most markets around the world and represent the vast majority of businesses in any economy. As the world continues to become more connected, Business Banking will increasingly become international and we know that international customers are more profitable and that HSBC is better placed to meet their needs than for purely domestic customers. Accordingly, we have a clear strategy for Business Banking to be the International Business Banking Bank
The jobholder is expected to acquire, retain and expand relationships with customers we want to bank within Business Banking profitably, by identifying customer needs first and then recommending appropriate solutions for the customer to consider and accept
The jobholder’s portfolio will consist of both domestic and international relationships and the role will involve managing all aspects of the relationship including the inherent credit and operational risks. The jobholder will be responsible for establishing a strong, visible profile within the business area and focusing on the delivery of the Bank’s capabilities within Business Banking.
Principal Accountabilities:
Impact on the Business:
Act as Relationship Manager by offering value-added advice and guidance to customers and placing their needs at the forefront of all that we do, setting world class standards Grow sustainable revenues from existing customer portfolio and through targeted acquisition of quality new customers
Structure credit facilities to ensure optimum balance between customer and HSBC interests within the bounds of prudent banking
Proactively develop effective strategies to manage relationships, both existing and new, by anticipating customer needs and providing superior quality services resulting in increased wallet share.
Keep up-to-date on knowledge of HSBC’s international and domestic strategy, capabilities and policies.
Keep abreast of external factors influencing international and domestic business e.g. economic, cultural, geographical, procedural and regulatory requirements.
Align to MTO and Area Operating Targets defined by the Group (Revenue, RoRWA etc.)
Increase profitability, relationship depth while minimizing risk.
Generate cross country referrals facilitated via Global Links and local or overseas IBC, whichever appropriate.
Work with product partners (such as GLCM, GTRF, Insurance) to assess needs of international and domestic customers and offer appropriate solutions.
Build a network of business introducers in the local professional and business
Leadership & Teamwork:
Work as an integrated member of the Business Banking team.
Lead, inspire and motivate junior colleagues to ensure a seamless relationship management service is delivered all customers and proactively share knowledge, experiences and best practices with junior RMs.
Live the Group Values.
Act as an ambassador for the team and contribute fully to its development, effectiveness and success.
Support new and existing colleagues promoting and contributing to an engagement culture.
Coach and provide development support to other RMs and support officers, taking a genuine interest in their progression.
Maintain excellent communication with Group colleagues to ensure a joined up approach to identifying and capturing cross border opportunities.
Provide active feedback to seniors on process, operations, risks etc and make recommendation as to how these can be changed to secure the customer and the bank.
Qualifications:
Knowledge of the HSBC’s Business Banking products and services.
Minimum 5 years of relevant experience
Proven ability in identifying and meeting customer needs through a broad range of products and services.
Proven analytical ability, with experience of credit or relationship management within the BB sector.
Proven level of business acumen and commercial awareness including economic, cultural, procedural and regulatory issues.
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