تفاصيل الوظائف بمجموعة ماجد الفطيم والتقديم
تفاصيل الوظائف بمجموعة ماجد الفطيم والتقديم
National_Commercial Department Manager
About the job
Job Requisition ID: 79081
No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives . Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.
As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.
Come join us to live well, work better, and be the best.
Purpose
Your job purpose is to lead your team to achieve the Retail Objectives, creating an environment that delivers an exceptional customer experience by serving and selling in store and through all digital channels. Provide duty management cover as required.
Customer
Lead the team to deliver an exceptional customer experience through coaching, engagement and role modelling the service behaviours
Lead the team to always put the customer first and ensure you and the team prioritise customer before task
Deliver an environment where our customers are inspired to buy Use customer MI to understand the store customer profile and meet customer needs Contribute to Plan A activity and build strong relationships to support the local communit
Selling
Develop a selling culture within the team and maximise sales in store and through all digital channels
Identify and exploit opportunities to drive sales performance and availability through regular review and probing of MI
Set selling targets for your team and encourage your team to take part in store events
Build strong relationships within the store, format and region to drive store sales performance, maximise footfall, share best practice and provide feedback to key stakeholders
Lead the team to deliver right first-time implementation of all retail activity and deliver excellent visual standards of presentatio
Store Support the Store Manager to deliver a safe and legal working environment for colleagues and customers, ensuring the required due diligence process is complete Deliver operational excellence throughout the business unit, drive productivity and look for opportunities to work efficiently and continuously improve Minimise stock and cash loss and take action to manage appropriate store operating costs Deliver the resource allocation, demonstrate and drive flexibility to meet customer and operational needs Support the delivery of business change
Team
Develop and lead a motivated team, celebrate success and recognise contribution Raise the performance and capability of the team through clear accountability, coaching and regular feedback. Drive improvements in performance, conduct and attendance in line with company policy Identify and develop talent through effective development planning to meet the store succession plans
Build a strong working partnership with BIG, provide feedback and ensure BIG Representatives are supported to deliver the role in line with the Constitution
Own your personal developmen
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
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