التقدم لوظائف شركة YOLO COSMETICS بتاريخ 14 فبراير 2021
التقدم لوظائف شركة YOLO COSMETICS بتاريخ 14 فبراير 2021
Ecommerce Coordinator
About the job
Pack and dispatch orders received via Online website, telephone.
Respond to routine customer enquiries via e-mail and telephone.
Identify non-routine customer enquiries and escalate as appropriate;
Handle all returns, organizing replacements or refunds as necessary, and keep accurate records of items returned or lost in transit.
Manage stock levels and adjust pricing
Order stock from inventory;
Identify new product lines;
upload new stock
Liaise with customers regarding missing/damaged items or returns;
Liaise with customers regarding warranty claims.
Regularly review information database for accuracy and completeness.
Product updates for imagery and descriptions
· Collaborates with E-Commerce Manager to review selling for online channels and continues to review strategies to maximize sales and SEO optimization.
Assist in ensuring all products are beautifully and strategically merchandised across the site
Daily monitoring of incoming product to ensure the above listing pages are maintained and updated.
Regular auditing of available product online to ensure it is appropriately represented with the customer in mind
Qualifications & Experience:
At least 1 year of e-commerce experience
Bachelor’s Degree
Microsoft Office and excel
Excellent written communication skills
Experience with online retailing platforms and processes.
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