Receptionist for OPPO Egypt

Receptionist for OPPO Egypt

About us
OPPO is a Chinese consumer electronics and mobile communications company headquartered in Dongguan, Guangdong. Its major product lines include smartphones, smart devices, audio devices, power banks, and other electronic products. Oppo was registered in China in 2001 and launched in 2004. Since then, the company has expanded to 50 countries and has entered the Egyptian market since 2014.
At present, OPPO Egypt has more than 3,000 cooperative businesses, and OPPO monopoly stores and full-image stores are being continuously developed.

The Company has more than 4000 employees at sales and non-sales Departments. Its headquarter is in Cairo, Egypt, and It has many branches around Egypt Cairo, Alexandria, Mansoura, Tanta, Ismailia, Zagazig, Minya, Beni-suef, and Qena. We are passionate about exploring the latest that technology has to offer. Our customers are the core of our business, and satisfying them is fundamental to our existence.

Job Description
Greet and welcome customers as soon as they arrive at the service center.
Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures).
Provide basic and accurate information in-person and via phone/email.
Identifying and assessing customers’ needs to achieve satisfaction.
Provide accurate, valid and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives.
Follow communication procedures, guidelines, and policies.

Job Requirements
Max. age: 23-28
Proven customer support experience.
V.good English language command.
Customer orientation and ability to adapt/respond to different types of characters.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.

Job Details
Experience Needed:
1 To 3 Years
Career Level:
Experienced (Non-Manager)
Education Level:
Not Specified
Gender:
Female
Salary:
Confidential
Job Categories:
Administration
Customer Service/Support
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