Customer Service Specialist for Mr. Tailor
Customer Service Specialist for Mr. Tailor
Job Description
Mr. Tailor is Egypt’s largest Clothing Alterations franchise with over 20 stores located in high streets across Egypt. We specialize in clothing alterations and repairs, with selected branches providing dressmaking.
We are currently looking for Customer Service Specialist for our stores across Cairo.
This is a fast paced and diverse role which would suit someone with either a retail fashion background or that has studied fashion and held some other management role.
The main job responsibility is making sure that our customers who visit our stores are 100% satisfied.
Making follow-up phone calls to make sure the issue has been resolved.
Preparing reports and required documents
Identify opportunities for driving sales and revenue of the company’ to upsell when appropriate.
Follows-up on customer requests for unit cancellation and recommendations for other unit sales
Responds to complaints complaints/requirements and provide guidance when needed.
Ensure new hires take on basic sales training courses, including communication and troubleshooting skills
Schedule regular training sessions (e.g. monthly or quarterly)
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و لانشاء سيرة ذاتية احترافيه بمساعدة أحد موظفي الموارد البشرية | من هنا
Job Requirements
Familiarity with interactive learning activities
1-3 years of experience in customer service within a relevant industry; preferably within the Retail or fashion sector
Excellent communication and leadership skills
BSc degree in a relevant field
Positive attitude.
Solution-oriented and Problem-solving skills
Maadi Resident is preferred
FEMALES ONLY
Job Details
Experience Needed:
1 To 3 Years
Career Level:
Experienced (Non-Manager)
Education Level:
Bachelor’s Degree
Gender:
Female
Salary:
4000 To 6000 EGP Per Month
Job Categories:
Customer Service/Support
Apply from here
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للتقديم علي طلب توظيف خاص بمجالك من |هنا
و لانشاء سيرة ذاتية احترافيه بمساعدة أحد موظفي الموارد البشرية | من هنا
