Customer Support Representative for Centro
Customer Support Representative for Centro
About us
Centro CDX is a multinational technology-driven business process outsourcing company that aims to become the one-stop-shop business partner of choice. Catering to various industry sectors, Centro CDX offers state-of-the-art CX and DX services and solutions in the US, Canada, Egypt, GCC region, and Europe to help business growth and prosperity. Offering global multilingual BPO solutions (Omnichannel Contact Center, HRO, Marketing, and Facilities Management), Centro CDX guarantees exceptional customer experience, helping you acquire, retain, and increase the value of customer relationships, boosting CX with various comprehensive service offerings.
Presenting a Technology Center of Excellence and Digital Experience, Centro CDX delivers technology consulting services and implementation solutions (Big Data, AI, CRM, E-commerce, Custom Development, and Smart Cities) that meet your business needs. Offering a diverse portfolio of healthcare solutions (RCM & Med Billing, Account Receivables, Medication Therapy Management, Clinical Trials Recruitment, Front Office, and Credentialing Services), Centro CDX employs the latest technology and clinically certified resources to help providers and Accountable Care Organizations (ACO) revolutionize their health plans, as well as increase and sustain their ROI.”
Job Purpose:
Providing customers support through answering their inquires via various methods of contact.
Responsibilities:
Provide customer support through answering inquiries via Voice calls, E-mails, and live Web Chat to ensure customer satisfaction with services.
Facilitate sales process through connecting customers to client consultants to assist in purchases.
Manage billing inquiries through use of various internal systems to meet client objectives.
Document customer interactions using internal systems to assist them in future inquiries.
Ensure customer contact is adhering to professional and business structure to maintain brand quality.
للتقديم علي طلب توظيف خاص بمجالك من |هنا
و لانشاء سيرة ذاتية احترافيه بمساعدة أحد موظفي الموارد البشرية | من هنا
Job Requirements
Applicants Requirements:
Experience in Contact Centers is preferable
Fluent in written and spoken English
Excellent communication skills
Strong time management skills
Basic Computer skills
Job Details
Experience Needed:
0 To 1 Year
Career Level:
Entry Level (Junior Level / Fresh Grad)
Education Level:
Not Specified
Salary:
11000 To 14500 EGP Per Month
Job Categories:
Customer Service/Support
Apply from here
لأحدث الوظائف وايام التوظيف المفتوحة تابع قناة شغل علي تليجرام من هنا
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للتقديم علي طلب توظيف خاص بمجالك من |هنا
و لانشاء سيرة ذاتية احترافيه بمساعدة أحد موظفي الموارد البشرية | من هنا
