Call Center Agent – Shifa Egypt

Call Center Agent – Shifa Egypt

Job Details
Experience Needed: 1 To 2 Years
Career Level: Entry Level (Junior Level / Fresh Grad)
Education Level: Not Specified
Salary: Confidential
Job Categories: Customer Service/Support

Job Description
Respond to inquiries from internal or external clients submitted by telephone.
Connect with the internal or external customer to the places where services are provided or to the various departments to do the necessary work.
Receive incoming requests of the guests via the phone and following up until guest satisfaction.
Follow-up incoming calls to the hospital to attract a new client to the hospital.
Taking customer complaints received over the phone and working to find solutions to them.
Reach out and Communicate with the visitors who came to the hospital to follow up with them in order to gain a new clients.
Job Requirements
Suitable Bachelor degree.
1-2 years of experience.
Good communication skills.
Good English Speaker.
Males only.
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