وظائف خدمة العملاء

English Customer Support ( Email & Chat ) for Ulemt

English Customer Support ( Email & Chat ) for Ulemt

About the job
Customer Support ( Email & Chat )
We are looking for active, smart ,and dynamic Customer support Agents for one of our accounts

  • Must be professional in using Excel, PowerPoints, and English Technical Writing.
  • Understanding customer needs and feedback.
  • Answering customers inquiries / special requests
  • Replying customer’s messages WhatsApp or Facebook
  • Follow up tasks with the manage

Qualifications
Excellent in English (both written and spoken)
Excellent written communication skills to effectively communicate via email correspondences
Ability to work under pressure in a fast-paced environment
Great attention to detail
Demonstrated experience in customer service
Excellent problem-solving skills
Ability to work independently as well as within a team environment
Flexibility to work on a rotating schedule
Bachelor’s degree or equivalent work experience

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The training will be from office & 80% from the working days will be from home with rotational shifts
Company Location : New Cairo
Salary : 5400 and will increase after the probation period
Social & Medical Insurance
Apply from here

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