تفاصيل وظائف خدمة عملاء فى شركة Midas Furniture
تفاصيل وظائف خدمة عملاء فى شركة Midas Furniture
Customer service for Midas Furniture
About us
Midas furniture was established in 1993 with the vision to offer affordable, high-quality furniture and accessories. Our strategy was guided by a commitment to build a solid business that could grow with the market, both in terms of product selection and corporate infrastructure.
Midas has since grown to become the largest Home and Office furniture retailer in its markets operating 16 large and friendly showrooms with over 2000 employees in Kuwait, Jordan, Iraq, Qatar, Dubai and Saudi Arabia.
Job Description
Tasks & Responsibilities:
Respond to customer queries in a timely and accurate way via phone.
Provide knowledgeable answers to the customers’ inquiries.
Find appropriate solutions to questions and problems received.
Be in communication with partners at destination.
Keep records of customer interactions, transactions, comments, and complaints.
Perform the necessary & right action on systems and tools in order to fulfill the customer request properly.
Collect and analyze customer feedback
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Job Requirements
Education: Bachelor’s degree
Experience: 1-3 years of experience.
Skills:
Ability to communicate correctly and clearly with all customer.
Good comprehension skills – ability to clearly understand and state the issues customers present.
Work successfully in a team environment as well as independently
Familiarity with Windows Operating System, Microsoft Outlook, Microsoft Word, and Internet Explorer
English (required)
Job Details
Education Level:
Not Specified
Salary:
5000 To 7000 EGP Per Month
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