تفاصيل وظائف خدمة عملاء فى شركة FlairsTech
تفاصيل وظائف خدمة عملاء فى شركة FlairsTech
Travel Advisor Chat for FlairsTech
About us
FlairsTech is an international IT and Software Services company providing exceptional experiences to customers around the world from its five offices in Egypt, Poland, and Canada. Over 70 global organizations rely daily on FlairsTech’s 900+ employees for superior Software Development, BPO/ Customer Operations services, Customer Experience, Customer Success Management as well as innovative Business Solutions.
Job Description
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support
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Job Requirements
Fluent English is a must
GDS experience of at least 6 months.
Flexibility with Rotational working hours and overnight shift
Critical Thinking and problem solving skills.
Critical Thinking and problem-solving skills.
Salary 7350k, 2.4 KPI’s Gross
Transportation Allowance
Overtime Packages
Overnight Allowance
Job Details
Education Level:
Bachelor’s Degree
Salary:
7000 To 7000 EGP Per Month, Transportation Allowance, Overnight Allowance, Overtime Packages
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