تفاصيل خدمة عملاء فى شركة CCS

تفاصيل خدمة عملاء فى شركة CCS

Customer Support Representative for CCS

Job Description
Reports To: The Senior

Job Overview:
A Customer Service Representative/Dispatcher works with clients who have complaints, orders, or require information about products/services. He also provides solutions that fit those individualized situations and prioritize the customers’ needs at each step of the process.

Responsibilities & Duties:
Responding to business emails Professionally.
Preparing daily business reports.
Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records, and other information.
Solving Clients and business problems using modern problem-solving thinking.
Follow communication procedures, guidelines and policies.

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Job Requirements
Fluency in English is a MUST.
Fresh Graduates.
Customer service: 1+ years (Preferred)
Microsoft office skills.
Problem-solving.
Team Player.
Ability to multi-task, prioritize, and manage time effectively.
Works on Rotational Shifts.
ElSherouk & Madinaty Residents Preferred.
Males Only.

Job Details
Education Level:
Not Specified

Salary:
5000 To 6000 EGP Per Month, Social Insurance. Medical Insurance. 21 Days Annual Paid Leave. Annual Salary Increments. Annula Bonus Based On Your Performance.
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