تفاصيل خدمة عملاء فى Dao Derma Clinic

تفاصيل خدمة عملاء فى Dao Derma Clinic

Call Center Agent for Dao Derma Clinic

About us
We hold your hands in each step of your ultimate path towards healthier skin as we believe that “Beauty Comes From Within”. As alluring as your unique path to radiant skin, Dao’s name is driven from DAO Chinese philosophy, the transformation path that never ends regardless of any obstacle hindering its continuity.

Similarly, we help you to get through any obstacles getting on your own way to have glowy skin. Also, the name is derived from the Arabic word Daw, which means illumination.

Job Description
Answering phones from customers professionally and responding to customer inquiries and complaints.
Researching required information using available resources.
Scheduling customer Appointments
Confirming Appointments Handling patients’ issues and complaints
Getting daily feedbacks from patients who received services in the clinic daily through one-to-one phone calls and e-surveys
Updating the responsible person with the feedback & complaints received.
Completing Call logs and and reports.

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Job Requirements
Excellent Communication Skills
University Degree
Very good command of English
2-5 years of experience in call center environment
Knowledge of customer service practices and principles
Ability to handle stressful situation appropriately

Job Details
Education Level:
Bachelor’s Degree

Salary:
5500 To 6000 EGP Per Month, Profit Share
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