تفاصيل خدمة عملاء فى شركة INTELCIA
تفاصيل خدمة عملاء فى شركة INTELCIA
Customer Service Representative for INTELCIA
About Intelcia:
Intelcia is a global outsourcing company with over 20 years of experience, providing tailor-made services and international standard skills to support clients worldwide.
We offer a comprehensive range of solutions, including Multichannel CX Solutions, Business Processes, IT Solutions, and Innovative & Consulting Solutions. With a presence in Europe, North Africa, Sub-Saharan Africa, the Indian Ocean, North America, Latin America, and the Caribbean, Intelcia currently employs more than 35,000 professionals across 85 operational centers.
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Job Description:
We are currently hiring Customer Service Representatives to provide technical support and assist with billing queries for customers in the United States of America. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by delivering exceptional service and support.
What We Offer:
Competitive basic salary of 6600 EGP.
Additional performance-based incentive of 220 US Dollars based on Key Performance Indicators (KPIs).
Social and Medical insurance coverage.
14 day paid training program to equip you with the necessary skills.
5 working days with 2 days off.
Rotational shifts (morning, afternoon, and overnight).
9 hour workday including a 1-hour break.
Transportation provided to and from the site.
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