تفاصيل وظائف خدمة عملاء فى شركة ServiceFirst

تفاصيل وظائف خدمة عملاء فى شركة ServiceFirst

Customer Service Sales Representative for ServiceFirst Call Center & BPO

About us
ServiceFirst is a World Class Call Center and BPO with strategic locations around the globe providing an elevated Customer Experience to benefit your business with exceptional customer engagement.

About the job
we are looking for a Loan Officer to evaluate, authorize approval or deny loan applications for people or for businesses. You will act as liaison between customers and our financial institution and you will help qualified applicants acquire loans in a timely manner.

Responsibilities:
Evaluate credit worthiness by processing loan applications and documentation within specified limits
Interview applicants to determine financial eligibility and feasibility of granting loans
Determine all applicable ratios and metrics and set up debt payment plans
Communicate with clients either to request or to provide information
Justify decisions (approvals/rejections) and report on them

Complete loan contracts and counsel clients on policies and restrictions
Update job knowledge on types of loans and other financial services
Maintain and update account records
Assess customer needs, explore all options and introduce different types of loans
Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas

Benefits:
Unfixed commission
Gross salary depending on experience from 7000 EGP to 8000EGP
Fixed shifts
Working hours are 7 hours and half
Chance to get promoted after 6 months
Outbound calls
Door to door transportation for girls.
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