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وظائف خدمة العملاء

تفاصيل وظائف خدمة عملاء وسيلز فى FloraDoor

تفاصيل وظائف خدمة عملاء وسيلز فى FloraDoor

Sales & Customer Service Agent for FloraDoor

About us
FloraDoor is a reputed online international florist, delivering pretty and prim flower bouquets in Egypt. We are involved in many aspects of florists, ranging from gift bouquets to dazzling weddings and corporate events. Their flowers are distinct and exquisite as they are mostly imported from Holland.

We have an excellent team of dedicated florists who are passionate about what they create, and dependable drivers and assistants to assure that we can provide the absolute best florist service possible. We are involved in all aspects of florists, from gift bouquets to stunning weddings to large corporate functions and events, and Hotel decorations.

Job Description
White Orchid, a well known company for importing and exporting flowers in Egypt that was established in 2002, is looking for Sales & Customer Service Agent

Engaging customers through Calls, WhatsApp, emails and social networks.
Receiving and processing orders in an accurate and efficient manner
Communicating with internal and external suppliers in different conutries
Following up with customers to ensure their satisfaction
Effectively resolving customer inquiries
Managing the E-Commerce Content Management Systems
Monitoring daily operations of E-Commerce transactions

Educating customers on using our e-commerce system
Communicate with storage management to ensure customer requirements are met
Coordinating with E-Commerce and Digital Marketing teams
Providing daily and monthly reports
Creating and sending invoices for the clients.
Other duties as assigned
Fixed Shift (9 AM – 5 PM) – Friday is off.
Work Location: Hegaz Street, Heliopolis.

Job Details
Education Level:
Bachelor’s Degree

Salary:
6000 To 7000 EGP Per Month, +Commissions
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