تفاصيل وظائف خدمة عملاء فى شركة Premier

تفاصيل وظائف خدمة عملاء فى شركة Premier

Customer Service Representative for Premier Services and Recruitment

About us
Premier Services & Recruitment is the first ISO (9001:2008) Certified Manpower Company in Egypt. Our specialty is to provide expert, reliable, and competent services by selecting qualified staff for employment in major companies throughout Egypt and the Middle East.

Job Description
Be the first point of contact, providing an optimum level of service to all of our customers,
resolving their queries and requests across multiple channels (email, phone and chat) within
our customer promise
Provide information and best advisory with regards to products and services and other related
inquiries, while educating customers on the the company’s business model
Take ownership of case resolution, exceed targets and drive productivity

Manage demanding customers with professionalism and emotional intelligence focusing on
solution and retention.
Advocate on your customers needs working with other internal teams, namely by identifying
and boosting localization initiatives
Managing your own development and supporting others to maximise team potential
Actively contribute to a great work environment and the alignment with the company’s values in the team

Job Details
Education Level:
Not Specified

Salary:
8000 To 9000 EGP Per Month
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