تفاصيل وظائف خدمة عملاء فى 3D Diagnostix

تفاصيل وظائف خدمة عملاء فى 3D Diagnostix

Customer Support Advisor for 3D Diagnostix

About us
3D Diagnostix started the digital CT scan conversion business for dentistry in 2005, supporting the CT imaging department for a leading dental school with 3D reconstructions of oral maxillofacial cases. This need arose from a desire from dental clinicians to advance diagnostics and planning for dental implants and other surgical cases.

Job Description
Summary:
An ideal Customer Support Advisor manages the workflow among concerned departments in order to respond to client’s inquiries as well as provide them with standardized and high-quality service in a timely manner

Responsibilities:
Answer inbound calls and manage workflow between departments
Answer clients’ inquiries and help them use the company’s services
Make outbound calls with clients to follow up on service delivery
Overlook production processes and services provided by the company

Job Conditions:
Working days: Monday to Friday, Saturdays and Sundays are fixed off days

Job Details
Education Level:
Bachelor’s Degree

Salary:
7000 To 8500 EGP Per Month, Monthly Profitshare In US Dollars, Social & Medical Insurance
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