تفاصيل وظائف خدمة عملاء فى Servicology

تفاصيل وظائف خدمة عملاء فى Servicology

Customer Service Specialist for Servicology

Your main tasks at the position will be to:
consult clients about our products mainly via chats and emails;
promptly respond to requests of our clients and help them solve their queries and issues;
follow internal rules and standards of customer service.

Requirements:
Arabic – Advanced and above;
English – literate Upper-Intermediate/Advanced and above;
ability to work remotely: own PC, stable Internet connection;
personal qualities: responsibility, stress tolerance, discipline, desire to work and gain new knowledge, politeness, ability to work with large volumes of information, and multitasking;
ability to work 40 hours per week in a rotational schedule, including night shifts;
experience as a Customer Support Specialist will be an advantage.

Conditions:
28 days of paid vacation annually + unlimited paid days off.
An unlimited number of paid sick leave days.
Online work demands a good Internet connection. We will compensate you for the Internet—25$ per month.
We offer partial compensation for memberships to fitness clubs, dance classes, swimming pools, or any other physical activities.

We will compensate you for any professional courses you take. At Servicology, we encourage broadening our horizons in any field and have allocated a budget for this. In addition to it, we offer individual English lessons on italki.
We have a Happy Employee Fund. Every month, Servicology allocates a budget so that we can all get our endorphins going together. We can take part in online games, quizzes, and any other activities to have fun and get to know each other better.
And so much more!
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