تفاصيل وظائف خدمة عملاء فى Better Home
تفاصيل وظائف خدمة عملاء فى Better Home
Customer Service Specialist – Real Estate for Better Home
About us
The group of companies specializes in the construction and operation of facilities that present a better way of living. It brings out the elegance of the old and well-established architecture, with a touch of modernity and practicality. Better Home Group incorporates the following dedicated companies, each with individual upscale projects.
Job Description
Deal directly with customers either by telephone, electronically or face to face
Respond promptly to customer inquiries handle and resolve customer complaints obtain and evaluate all relevant information to handle product and service inquiries
Provide pricing and delivery information perform customer verification
Set up new customer accounts process orders, forms, applications and requests organize workflow to meet customer time frames direct requests and unresolved issues to the designated resource
Manage customers accounts keep records of customer interactions and transactions record details of inquiries, comments and complaints
Record details of actions taken prepare and distribute customer activity reports maintain customer databases
Manage administration communicate and coordinate with internal
Departments follow up on customer interactions provide feedback on the efficiency of the customer service process
Job Requirements
Must have real estate Customer Service experience from 1-3 years
Interpersonal skills
Communication skills verbal and written listening skills
Problem analysis and problem solving
Attention to detail and accuracy data collection and ordering customer service orientation adaptability
Initiative stress tolerance
Cairo Residents is a must
Salary:
5000 To 6000 EGP Per Month
Apply from here
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