تفاصيل وظيفة Customer Service Agent بنك كريدي أجريكول مصر
تفاصيل وظيفة Customer Service Agent بنك كريدي أجريكول مصر
Customer Service Agent – (003877)
Sales
Manage a portfolio of customers achieving revenue goals, sales/service and portfolio growth targets across a range of products and services for a specific pre-defined set of customers to create a profitable durable relationship.
Provide the assigned portfolio of mass customers with personalized service so as to develop close relationships, achieve maximum profitable contribution for the bank and retain their loyalty.
Operation & Service Quality
Follow up with others, departments, pipeline credit/ operations dept. on pending cases.
Ensures handling and covering all customer requests / inquiries to deliver services excellence.
Efficiently handles customers complaints , escalating as appropriate.
CBE, Compliance, Audit, Procedures
Ensure following set procedures as per designation.
Qualifications
• Sales techniques
• Excellent command of English
• Customer service etiquette
• Negotiation and interpersonal skills
• 0-1 Years of Experience
Primary Location: Egypt
Job: Retail Branches
Schedule: Regular
Shift: Standard
Job Type: Full-time
Day Job
Job Posting: 04/10/2021, 11:58:38 AM
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