تفاصيل وظائف شركــة نون
تفاصيل وظائف شركــة نون
Customer Service Agent
About the job
Who are we?
Want to work for the most exciting digital company in the Middle East? noon.com is a technology leader with a simple mission: to create world-class digital marketplaces for consumers and businesses across the Middle East.
Starting in 2017 with noon.com, the region’s homegrown e-commerce platform and leading online shopping destination, noon is now an ecosystem of services – noon, noon daily, noon food, NowNow, SIVVI, noon VIP, and noon pay – all developed to help empower and inspire a generation of diverse, digital-first consumers and businesses.
We are creating a local digital champion to empower the region and accelerate the digital economy and are looking for the best talent in the world to join our team.
Requirements:
Excellent command of English language written and spoken.
Temporary contract 3 months.
Excellent typing speed for both Arabic and English.
Identify and assess customers’ needs.
Handle inbound chats from customers.
Moderate/Answer all customer reviews and respond to email, telephone, and online chat.
Manage and resolve customer complaints and escalations from internal stakeholders.
Voice and non-voice projects.
Graduates – Fresh Graduates – Undergrads – Gap years – Drop outs are most welcome to apply.
Preferable to be living in neighborhoods near to smart village (6th of October, Sheikh Zayed, Giza , Mohandsen, etc…).
Competitive package.
Who will excel?
The ideal candidate will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be a creative and analytical problem solver with a passion for delivering results.
At noon we have the courage to pursue what seems impossible, we work hard to get things done, we go to great lengths to ensure that the experience of everyone from our customers to our sellers or noon Bandidos is stellar but above all, we are grateful for the opportunities we have. If you feel the above values resonate with you – you will enjoy this incredible journey with us!
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